1. Scope of Services
1.1. QRLA is a cloud-based management platform that provides QR Menu, Restaurant POS, Market POS and Warehouse System modules according to the selected plan.
1.2. QR Menu Standard provides core digital-menu functions, while QR Menu Pro provides the additional functions shown in the account. Restaurant POS is for restaurant operations and sales, Market POS is for retail sales operations, and the Warehouse System is for managing goods, stock and warehouse movements.
1.3. Each account may use only the modules and functions included in its active plan. Features, limits and prices are shown on the relevant plan page.
2. Registration, Accounts and Access Security
2.1. The User must provide accurate, current information that belongs to the User when registering. A person opening an account for a legal entity or business confirms that they are authorized to do so.
2.2. User roles, passwords and access permissions created by the account owner are the account owner’s responsibility. Login details must not be shared, and suspected unauthorized access must be reported to QRLA immediately.
2.3. The User must use the system only for purposes consistent with applicable law, third-party rights and these terms. QRLA may temporarily restrict access where there is a security risk, unauthorized use or overdue payment.
3. Plans, Trial Periods and Payments
3.1. Plans, trial options, prices and module limits are displayed on QRLA plan pages or in the account. A trial period applies only to the service and conditions stated there.
3.2. Subscription fees are paid in advance for the selected plan and period. Plan changes, renewals and cancellations are handled through the available account options and the terms of the relevant plan.
3.3. When a subscription expires, QRLA may restrict access to the service or to particular modules. Refunds, tax documents and other payment rights are subject to applicable law and any separately agreed terms.
4. Data, Confidentiality and Operational Responsibility
4.1. The User is responsible for the accuracy and lawful entry of its menu, product, price, sales, stock, warehouse and employee information, and for retaining any backups the User requires.
4.2. QRLA processes data to provide the service, maintain security, provide technical support and meet legal obligations. Data may be disclosed only for those purposes, to trusted technical service providers, or where required by law.
4.3. Compliance with requirements relating to cash registers, receipts, taxes, accounting, price displays, consumer rights and employment relationships is the User’s responsibility. The system is not a substitute for legal or accounting advice on these obligations.
5. Technical Support, Availability and Updates
5.1. QRLA takes reasonable technical measures to keep the service operating continuously and securely. Planned maintenance, security updates, third-party infrastructure failures and internet connectivity may affect availability.
5.2. Support channels and working hours are shown on the contact page or in the account. A support request should include the account name, contact details and a brief description of the issue.
5.3. QRLA may update, modify or discontinue modules for security, compliance or functionality. Where practicable, material changes are communicated through the account or the website.
6. Termination, Changes and Contact
6.1. The User may stop its service through the available account options or by contacting QRLA support. Account closure and data retention are handled in accordance with applicable law, the active subscription and technical capabilities.
6.2. QRLA may update these terms when the service or applicable law changes. The updated text takes effect when published on this page; separate notice is given where required by law.
6.3. Questions and requests concerning these terms may be sent to
[email protected] or +994 50 966 99 66. These terms do not exclude the application of the laws of the Republic of Azerbaijan.
