1. Information We Collect
1.1. Account information: the business or company name, email address, phone number, and login information for the account owner and users created by the owner.
1.2. Subscription and payment information: the plan, invoice and payment status. Payment-card information is processed by the relevant payment service.
1.3. Operational information: product, menu, price, order, sale, stock, warehouse, employee and customer information entered in QR Menu, Restaurant POS, Market POS and Warehouse System.
1.4. Technical and communication information: IP address, device and browser information, security and usage logs, and information you share when contacting support.
2. How We Use Information
2.1. To provide services, give account access, manage subscriptions and improve system operation.
2.2. To maintain security and prevent fraud and unauthorized use.
2.3. To provide technical support, respond to requests, and send service or technical notices.
2.4. To meet payment, invoicing, accounting and applicable legal obligations.
2.5. Marketing messages are sent only where there is a lawful basis and with your opt-out preference respected.
3. Sharing Information
3.1. QRLA does not sell or rent personal information.
3.2. Information may be shared only with technical providers necessary for operating the service, such as hosting and payment services, and only for the relevant purpose.
3.3. Information may be disclosed upon a lawful request from an authorized public authority or during a merger, acquisition or transfer of company assets. Such transfers are handled in accordance with applicable law.
4. Information Security
4.1. QRLA applies role-based access control, security logs and appropriate technical and organizational measures to protect information.
4.2. Website and panel connections are protected by HTTPS/TLS. Users must keep their passwords confidential and must not share login details with third parties.
4.3. No internet service is entirely risk-free. If you identify a suspected security issue, contact
[email protected] immediately.
5. Information Retention
5.1. Information is retained while the account and subscription are active and for as long as needed to provide the service, resolve disputes and meet legal obligations.
5.2. When account closure or service termination is requested, deletion or retention of information is assessed according to technical capabilities and applicable law.
5.3. The User is responsible for maintaining an independent backup of its business data.
6. Cookies and Similar Technologies
6.1. QRLA may use cookies on the website and panels to manage sessions, remember preferences, protect security and obtain general usage statistics.
6.2. You may restrict or remove cookies through your browser settings. Login and some features may not work correctly as a result.
7. User Rights
7.1. To the extent permitted by applicable law, you may request access to, correction or deletion of your personal information, restriction of processing, or opt out of marketing messages.
7.2. To make a request, email
[email protected] with your account email address and a brief description. We may need to verify your identity and account ownership for security purposes.
8. Children’s Privacy
8.1. QRLA is a service designed for businesses and is not directed to persons under 18 years of age.
8.2. If you believe information about a minor has been provided without a lawful basis, contact
[email protected].
9. Changes and Contact
9.1. QRLA may update this Privacy Policy when its services or applicable law change. The current text is published on this page.
9.2. For questions, information requests or privacy-related requests, contact us through
[email protected],
+994 50 996 99 66 or
https://qrla.az.
9.3. This policy is interpreted together with the applicable laws of the Republic of Azerbaijan.
